The most tricky part of the customer care is to have all the customer data & documents in a nicely organised way. Our customer care is designed to be self-organising and always upto date . There is also a selfcare module and a service request/complaint system.
You can create invoices or estimates and send them to customers from here. There is also an automated invoicing function that takes care of your periodic invoicing needs. You can track the status your invoices , and they are automatically updated when customer make a payment
If you accept orders online or through phone, you would not want to miss this feature. This can be used to manage B2B orders or retail orders
Manage all your receivables and payables from here. Bixera also allows your customers to make their payment online . Your bookkeeping records are always upto date automagically
You can find other service providers - suppliers, partners, or some businesses providing service to you and connect with them. Like your customers data all information and documents related to them is organised for you. You can also raise orders,complaints or make payments from here
Collaborating with various parties for your business will not get easier than this. You can chat or video conference with your customers,suppliers or employees right from here.
Managing appointments is often time taking and manual task. Bixera helps you to automate this and helps reducing no-show and increase productivity.
Dont let an opportunity go by. All your leads and oppurtunities can be managed and tracked from here. Associating tasks to handle oppurtunities or analysing your sales team's performance, its all easy now. You can also manage your promotional discounts to attract your customers
All the workflows - orders, service requests, complaints, incoming invoices etc - are organised into "To Do" for you or your employees. You can also manually create , assign tasks and track them to closure.
A picture is worth thousand words. Get complete hold of you business performance in well designed reports & charts. There are also dashboards to help you navigate through your day to day operations
If your business model is to sell your services through subscriptions or memberships requiring periodic transactions, this one is for you. In fact we also use this function to manage all our subscriptions
Its our responsiblity to make sure your data is secure. We use cutting edge technology and industry best practices to achieve that. Your data also remains yours ;No data shall be shared with any 3rd party ever. Your data is automatically backed up so that even during an unlikely event of a site crash, you data is safe.
Have you wished that when your customer makes a payment, it automatically shows up in your account books without you putting it there? Or that your appointment book has brains of its own? Or the orders can be handled like those precisely timed machines at factories? If so, you need to try out Bixera.